At SureLeads AI (a product owned and operated by Hoghores Limited), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI Sales Automation software.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Business Information: Name, email address, phone number, and store details.
- WhatsApp Data: Messages, media, and interactions between your customers and the SureLeads AI bot (strictly for processing orders and generating AI responses).
- Financial Data: Bank account numbers and Paystack IDs required to facilitate split payments and settlements.
2. How We Use Your Information
We use the information we collect to:
- Facilitate and automate WhatsApp conversations on your behalf.
- Process payments securely via Paystack.
- Monitor and analyze usage to improve our AI models (data is anonymized).
- Send you technical alerts (e.g., via Telegram or SMS).
3. Data Sharing and Security
We do not sell your personal data or your customers' data. We only share data with trusted third-party partners (such as Meta for WhatsApp delivery, Paystack for payments, and Google/Replicate for AI inference) strictly for the purpose of operating the service. We use AES-256 cloud infrastructure to secure your data.
4. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Hoghores Limited
Email: support@hoghores.com